Lawrence Ratcliffe, Environmental Services Director
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Environmental Services
The Environmental Services Department consists of Maintenance, Security, and
Housekeeping / Laundry services.
Maintenance services are provided by two general mechanics, five
maintenance assistants, and two grounds workers. All major building trades are represented by the above
staff. Along with maintaining the 198,000 square foot nursing home, there are several outbuildings that
are also maintained. These include the Centralized Billing Office,
Maintenance building, and 60+ acres of property.
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The Security Department's main focus is to ensure the safety and security of all residents,
visitor's, and staff twenty four hours a day, seven days a week, three hundred and sixty five
days a year.
The department currently employs a total of ten guards. One full time guard is a Security
Services Assistant II, while the others are Security Services Assistant I's. Security is posted
at the front desk and are responsible for regular rounds of the facility, the operation of the
main telephone system, training staff on proper fire alarm procedures, conducting fire drills,
providing escort services on request, as well as a variety of other security related duties.
You may contact the NYS Veterans' Home Security by calling (607) 843-3101.
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(L-R) Dan Wakefield, SSA II, and Woody Brown, SSA I.
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Anita McGowan, Housekeeping Supervisor
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Housekeeping plays an important role in keeping the facility sanitary pleasant looking.
Housekeepers are responsible for ensuring that resident rooms, eating areas, lobby restrooms,
and other areas of the facility are neat and clean. Laundry services are also provided for residents.
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