Director of Environmental Services Lawrence Ratcliffe,
Environmental Services Director
Environmental Services

The Environmental Services Department consists of Maintenance, Security, and Housekeeping / Laundry services.

Maintenance

Maintenance services are provided by two general mechanics, five maintenance assistants, and two grounds workers. All major building trades are represented by the above staff. Along with maintaining the 198,000 square foot nursing home, there are several outbuildings that are also maintained. These include the Centralized Billing Office, Maintenance building, and 60+ acres of property.

Security Services

The Security Department's main focus is to ensure the safety and security of all residents, visitor's, and staff twenty four hours a day, seven days a week, three hundred and sixty five days a year.

The department currently employs a total of ten guards. One full time guard is a Security Services Assistant II, while the others are Security Services Assistant I's. Security is posted at the front desk and are responsible for regular rounds of the facility, the operation of the main telephone system, training staff on proper fire alarm procedures, conducting fire drills, providing escort services on request, as well as a variety of other security related duties.

You may contact the NYS Veterans' Home Security by calling (607) 843-3101.

(L-R) Dan Wakefield, SSA II, and Woody Brown, SSA I.
Anita McGowan, Housekeeping Supervisor
Housekeeping / Laundry

Housekeeping plays an important role in keeping the facility sanitary pleasant looking. Housekeepers are responsible for ensuring that resident rooms, eating areas, lobby restrooms, and other areas of the facility are neat and clean. Laundry services are also provided for residents.